Free Zone FAQs
All our medications are from FDA approved manufacturers in America and Europe and also all orders are guaranteed to arrive to your door step.
All shipments are sent via two days air and/or second day air by qualified courier companies, so you can track your shipment online.
If you are a current customer and would like to track your order, you can contact us by sending us an e-mail and request an updated (In case we don’t send first the tracking number).
If you are a current customer and would like to update your information you can go to the contact us page, and send us an e-mail, requesting an updated price list and shipping information, and if not please send to us an e-mail requesting information of any kind.
This depends on your country and most of the times it is free shipping depending of the product you request and the quantity of product you need, and we use special courier companies via second day air and/or two days air, except Saturday and Sunday.
All of our orders fall under the 90 day supply rule, and this depend of the patient condition.
Every country has different F.D.A.- Regulations, and it is the obligation of each customer to check the ones from their country but all our medications fall under the 90 day supply rule.
If you receive the wrong medication, and also if the medication does not work as it is supposed to, please contact us immediately, and we will work on your problem to solve it to your satisfaction.
The minimum order amount we sale its by one Month supply (30 days supply) But if You want to try our products and service for the first time, You can pay just two week supply (15 days supply) And this way You can know our system.
We let you know on each of your orders the exact amount you have to pay and we also previously send the estimate with the product specifications, quantity of product, shipping fees and the total amount (Never hidden charges).
The most You order, the most we can reduce our costs, and you can get free shipping, handling and processing (the postal charge is separate) that way you save more money and also you receive free medication. Ps. Please check the ordering procedures from the pharmacy, because the more you order, the most you save, please check the price of each tablet in the price list.
Yes, all orders after your initial order can be refilled, we also have internal records of each customer, and we can see each file (folder) for an easy way to refill. The file and the information you provide, is exclusive information of freezonepharma.com and no one have access to your information, because we don’t share this in any way to a third persons.